ocr: Decentralized L Gets The Dolars The average percent of revenue for IT esources in large, U.S.based enterprises. 8.9% 1.6% 5.6%0 5.8%0 02-04 2-350 A1596 à 1.69 1994 1999 Centralized Functions Decentralized Functions Hidden End-User Resources = Systerns not identifiable in budget reports as IT, including hidden personnel fuifilling IT functions.
